2. If the first lesson is canceled within 48 hours of the scheduled lesson, the student will be billed for that lesson.

3. Your electronic check or credit/debit card will be charged one week after the first lesson for the amount on the statement unless lessons are canceled within the week grace period, then only the amount for that one lesson will be billed to e-check or credit/debit card. For the following months until lessons are canceled, tuition will be billed automatically on the 1st, 5th or 10th (depending on what you signed up for).

4. Lessons can be reduced in length (2 hours per month minimum), canceled or postponed by giving a 30 day notice, and the responsible party must call or email the office of Melody Music Studios to give notice. If the student or responsible party does not inform Melody Music Studios or the instructor of canceling and the instructor had a lesson scheduled, the student will be billed for that lesson. If the first scheduled lesson is canceled within 24 hours, the student will be charged for that one lesson.

5. No refunds or credits will be given for lessons canceled by the student. Make up lessons are not guaranteed; this is up to the availability of the instructor. Please contact the instructor directly for possible scheduling. However, during the months of June-August, tuition can be prorated for previously planned summer events with a 2-week notice to the instructor or the office of Melody Music Studios.

6. If a lesson(s) is canceled by instructor, the student will receive a make up lesson or credit. Please call or email the office of MMS to let know if any credits are needed. Once this is confirmed with the instructor, it will be credited to your credit/debit card or checking account, whichever you have on file with us.

7. If the lesson(s) was canceled due to bad weather, the instructor has a period of two (2) months to give a make up lesson(s). If a make up lesson is not possible within this time frame, the missed lesson(s) will be credited to the student’s account.

8. The student can choose to be reassigned to another instructor at any time at the students’ discretion. Any missed lessons during the reassignment will be credited to the students’ account.

9. All referrals must go through Melody Music Studios. Please contact the office by phone or email with the name and number if you would like MMS to contact your referral for sign up. There is a one time $10 discount to your account for each referral that signs up!!! Let your referral know they will also receive a one time $10 discount to their account just for mentioning your name when they sign up!!

10. For lessons given in the students' home, please allow 15 minutes before or after the scheduled time for the instructor to arrive, due to sometimes unavoidable factors such as traffic, weather, and/or previous lessons going over their time for special circumstances.

11. For comments, questions or suggestions, you can visit us at MelodyMusicStudios.com to fill out the comment form, email us at info@melodymusicstudios.com, or by phone, call our local number or 1/800-Melody1 (635-6391). Please feel free to let us know how the lessons are going to help us provide the best possible service to you.

12. MELODY MUSIC STUDIOS is closed on the following holidays with no make-up lessons and no credits given (these lessons are covered by the extra lessons during the year when there’s a 5-week month): Christmas – 1 week, Thanksgiving day and the Friday following, New Year’s Day and one week per year instructor vacation.